Welcome to EcoGuardians (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy applies to all visitors and customers of https://ecoguardians.shop/. By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Provided by You: Name, email address, shipping address, phone number, and payment details (credit/debit card information processed securely via third-party gateways like Razorpay/Stripe).
- Account Data: Username, password (encrypted), and purchase history.
b. Automatically Collected Data
- Cookies: We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookies via your browser settings.
- Usage Data: IP address, device type, browser, pages visited, and referral URLs (collected via tools like Google Analytics).
2. How We Use Your Information
Your data is used for the following purposes:
- Process orders and deliver products.
- Communicate with you (e.g., order updates, newsletters with your consent).
- Improve website functionality and user experience.
- Prevent fraud and ensure compliance with legal obligations.
3. Legal Basis for Processing (GDPR Compliance)
If you reside in the European Economic Area (EEA), we process your data based on:
- Contractual Necessity: To fulfill orders.
- Consent: For marketing communications (you may withdraw consent anytime).
- Legitimate Interests: Fraud prevention and website optimization.
4. Sharing Your Information
We only share data with trusted third parties in these cases:
- Payment Processors: Razorpay, Stripe, or PayPal (to complete transactions).
- Shipping Partners: Logistics providers (e.g., FedEx, DHL) for order delivery.
- Legal Requirements: To comply with laws, court orders, or government requests.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing emails (use the “unsubscribe” link in emails).
- Request data portability or restrict processing.
- Lodge complaints with your local data protection authority.
To exercise these rights, contact us at [insert email: e.g., privacy@ecoguardians.shop].
6. Data Security
We implement industry-standard measures to protect your data:
- SSL encryption for all transactions.
- Regular security audits.
- Restricted access to sensitive information.
7. Cookies and Tracking Technologies
- Essential Cookies: Required for site functionality (e.g., shopping cart).
- Analytics Cookies: Track traffic sources and user behavior (via Google Analytics).
- Advertising Cookies: Used for retargeting ads (if applicable).
You can disable cookies via browser settings, but this may affect site performance.
8. Third-Party Links
Our site may link to external websites (e.g., eco-friendly blogs or partners). We are not responsible for their privacy practices.
9. Children’s Privacy
Our website is not intended for users under 13. We do not knowingly collect data from children.
10. Data Retention
We retain your data only as long as necessary:
- Order details: 5 years (for tax and warranty purposes).
- Marketing data: Until you unsubscribe.
11. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
12. Contact Us
For questions or requests, reach us at:
Email: [privacy@ecoguardians.shop]
Address: [Insert Physical Address, if applicable]
This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other global privacy laws.